Image Missing from Survey

1. What is the problem? Be very detailed.
I have a survey that calls in for 6 images (3 as side notes and 3 within questions).
the images are not showing althought they are successfully uploaded into ODK and downloaded with form.
**2. What app or server are you using and on what device and operating system? Include version numbers.**Using android from Samsung, and other mobiles, and bluestacks on pc.

3. What you have you tried to fix the problem?
Rename the image from jpg to png, resize the image, review naming
4. What steps can we take to reproduce the problem?
Upload a survey with image as NOTE and as question

5. Anything else we should know or have? If you have a test form or screenshots or logs, attach below.

Hi @LaraVR
Did you see this topic: Images not appearing on ODK Collect
Looks like the same issue, please check this answer Images not appearing on ODK Collect