ODK Collect - Error getting form list - SSL handshake aborted

odk-collect

#1

What is the problem? Please be detailed.

Hi guys,

When trying to get a blank form in ODK collect I get the following error:

Error Getting Form List

Form listing failed. Parsing failed
with SSL handshake aborted:
ssl=0x5e520008: I/O error during
system call, Connection reset by
peer while accessing https://xxx.org/formList

We use a custom server that returns the formList as XML. It appears the app isn't even hitting the server endpoint though.

What ODK tool and version are you using? And on what device and operating system version?

I'm using ODK Collect v1.19.0 on Android v4.4.2 on Samsung S4 mini.

What you have you tried to fix the problem?

  • Tried restarting the device
  • Ensured that the time on device is set correctly
  • Imported certificate from server onto device
  • Tried on stable WiFi connection
  • Check server certificate in SSLabs (it has A rating)

Anything else we should know or have? If you have a test form or screenshots or logs, attach here.

This may or may not be related to TLS v1.2 not being available in Android 4.2.2. Using the URL in chrome browser on device returns the correct response.