Hello.
I'm new to this forum... and I'd want to find out what would cause a partial pull or download of data from ODK aggregate server, located locally at the site.
And it looks as if records with pictures are not being downloaded
I found a log file with this text:
INFO: The APR based Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: C:\Program Files\Apache Software Foundation\Tomcat 6.0\bin
Would that be one of the causes or it's something else
Thanks
@holybob12 Welcome to the forum! When you get a chance, please introduce yourself here.
The error that you are reporting is an optimization that you can make to Tomcat. It would not result in partial download of data.
- What ODK tools (e.g., Aggregate, Briefcase) and versions are you using?
- What steps can we take to reproduce the problem? For example, it's not clear how you are downloading the data.
- What you have you tried to fix the problem?
What ODK tools (e.g., Aggregate, Briefcase) and versions are you using?
- ODK Aggregate stored on a local server and was initially using an ODK Briefcase that was released in 2015
- I expect a csv download of approximately 90MB but the partial download only exports about 60MB and all records with pictures are omitted_
What steps can we take to reproduce the problem? For example, it's not clear how you are downloading the data.
- I am running a batch script on the local server through the task manager that pulls the data from ODK Aggregate.
What you have you tried to fix the problem?
- Downloaded ODK briefcase version 1.8.0 and yet to test it. Currently, our server is off as a result of power outages and faulty UPS
- Increased server RAM from 10GB to 20GB and increased the tomcat 6 memory from 256 to 512MB
Hello @yanokwa, Upgrading from Briefcase v1.4 to v1.6 and increasing the server RAM from 6GB to 20GB seemed to have fixed the problem. Briefcase v1.9 needs Java8, and I have Java7.
Thanks