Hi ! Since this morning, my team and I are unable to open the file we created. ODK is « searching » but all the files cannot be open.
Thanks for helping us!
Maude
Hi Maude, I'm sorry to hear that! I just went to https://build.opendatakit.org, logged in, and was able to use File > Open Form to open my previously saved forms.
Can you please describe the process that you used to open a form? When I go to Help > About ODK Build... I see that I am running version a471ca1e89267ac1b464cf26b2c153ba3813d087. Is that the same thing you see?
I'm seeing a similar problem on my Build account as well. I've tried it across a couple of forms and muliple browsers (Safari Version 10.1.1 (12603.2.4), Chrome Version 59.0.3071.82 (Official Build) beta (64-bit)). I'm running the same hash as Hélène: a471ca1e89267ac1b464cf26b2c153ba3813d087
I've attached a little animated gif. Maude, is this what you are seeing?
Salut Hélène,
Je ne comprends pas, tout fonctionnait bien. Voici mes accès si tu peux
essayer:
nom: etudesmdcmtl@gmail.com, mot de passe: /hidden/. La file à ouvrir
s'appelle Questionnaire_français... Quand ça ouvre, ou ça ne marche pas ou
on voit seulement deux questions apparaître.
Merci!
Maude
Allô Maude,
(Je te réponds en anglais pour que tout le monde puisse comprendre!)
I hid your password since this is a public forum! You'll definitely need to change it on Build and also make sure you're not using it anywhere else.
I did try it and wasn't able to get in. Are you sure you're using https://build.opendatakit.org? If the password wasn't right, you can come to https://forum.getodk.org and send me a private message.
That said, I think it's a real problem since @yanokwa was able to reproduce it. @Clint_Tseng, you might have some ideas.
@Etudemdcmtl mentioned in her earlier message that sometimes forms do open but only two questions show up. I was using an account with only test forms so I didn't notice this but now I do. So this is definitely a problem.
Hi! Sorry about the problem. For future reference, we can troubleshoot forms on your account with just your account name or email; please don't give your password to anybody for any reason. On the other hand, I couldn't locate an account with the information you gave.
But the problem should be fixed now on build.opendatakit.org. Please give it a try now and let me know if you're still having trouble.
Best,
Clint
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Hey.
I am not able to login into https://build.opendatakit.org using my username and password.(this was working fine earlier). please support me on this.