Pulldata function with csv

1. What is the problem? Be very detailed.
I have a problem with pulldata function where I wan to pull data from an external csv file.
2. What app or server are you using and on what device and operating system? Include version numbers.
SurveyCTO.
3. What you have you tried to fix the problem?
Yes
4. What steps can we take to reproduce the problem?
Convert xls to xml and copy to forms folder and run it.
5. Anything else we should know or have? If you have a test form or screenshots or logs, attach below.
No

Hi @Musabahire
welcome to the forum! Please introduce yourself here!

If it's a problem with SurveyCTO please contact SurveyCTO https://www.surveycto.com/support/

Hi @Musabahire,

Welcome to the Forum!

Unfortunately the information you provided is not sufficient to correctly detect the problem; kindly share the error message you are seeing or the form definition and support files.

Without more detailed information, one can only guess the possible cause:
i) you are referencing the wrong support csv file in the calculated field
ii) you are referencing one or more non existing columns/variables in the support csv file in the calculated field
iii) you have not uploaded the correct csv support file

I hope this helps.

Best,
Andrea