I installed a new sync-endpoint 2.1.4 server and installed the matching client apps on a Samsung tablet running Android 9. When I click “Authenticate New User”, I get: “An internal error occurred: Internal Error. Please submit a bug report”. Here is the log on the tablet:
I/OdkSyncService: 2019-09-11 20:07:49.079 Sync Service onBind new client
---- flushing ----
I/AbsSyncBaseActivity: 2019-09-11 20:07:49.051 [onStart]
I/AbsSyncBaseActivity: 2019-09-11 20:07:49.073 [onResume] Attempting bind to sync service
I/LoginActivity: 2019-09-11 20:07:49.076 [onResume] getting LoginFragment
I/AbsSyncUIFragment: 2019-09-11 20:07:49.077 [2131230919] [onResume]
I/AbsSyncBaseActivity: 2019-09-11 20:07:49.100 [onServiceConnected] Bound to sync service
W/LoginFragment: 2019-09-11 20:07:49.185 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:49.286 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:49.386 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:49.487 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:49.589 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:49.690 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:49.791 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:49.893 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:49.994 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:50.097 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:50.198 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:50.301 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:50.404 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:50.506 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:50.609 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:50.711 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:50.814 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:50.917 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:51.020 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:51.122 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:51.225 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:51.327 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:51.428 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:51.530 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:51.633 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:51.735 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:51.836 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:51.939 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:52.040 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:52.141 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:52.242 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:52.343 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:52.445 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:52.546 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:52.648 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:52.749 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:52.852 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:52.956 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:53.058 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:53.163 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:53.265 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:53.367 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:53.468 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:53.570 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:53.675 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:53.776 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:53.879 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:53.984 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:54.089 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:54.191 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:54.293 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:54.395 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:54.496 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:54.601 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:54.706 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:54.808 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:54.909 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:55.023 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:55.123 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:55.224 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:55.325 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:55.426 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:55.526 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:55.628 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:55.729 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:55.832 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:55.935 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:56.037 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:56.139 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:56.241 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:56.344 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:56.445 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:56.546 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
I/AbsSyncBaseActivity: 2019-09-11 20:07:56.601 [onPause] Unbound to sync service
I/AbsSyncBaseActivity: 2019-09-11 20:07:56.601 [onPause]
I/AbsSyncBaseActivity: 2019-09-11 20:07:56.612 [onRestart]
I/AbsSyncBaseActivity: 2019-09-11 20:07:56.613 [onStart]
I/AbsSyncBaseActivity: 2019-09-11 20:07:56.614 [onResume] Attempting bind to sync service
I/SyncActivity: 2019-09-11 20:07:56.617 [onResume] getting SyncFragment
I/AbsSyncUIFragment: 2019-09-11 20:07:56.617 [2131230919] [onResume]
I/AbsSyncBaseActivity: 2019-09-11 20:07:56.637 [onServiceConnected] Bound to sync service
W/LoginFragment: 2019-09-11 20:07:56.649 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
D/AlertNProgessMsgFragmentMger: 2019-09-11 20:07:56.723 in void dismissProgressDialog() {
D/AlertNProgessMsgFragmentMger: 2019-09-11 20:07:56.723 in void dismissAlertDialog() {
W/LoginFragment: 2019-09-11 20:07:56.750 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:56.850 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
W/LoginFragment: 2019-09-11 20:07:56.950 [2131230919] [updateInterface] !msgManager.hasDialogBeenCreated()
I/AbsSyncBaseActivity: 2019-09-11 20:07:56.986 [onStop]
I/AbsSyncBaseActivity: 2019-09-11 20:07:56.987 [onDestroy]
I/AbsSyncUIFragment: 2019-09-11 20:07:56.987 [2131230919] [onDestroy]
I/AbsSyncBaseActivity: 2019-09-11 20:07:57.673 [onPause] Unbound to sync service
I/AbsSyncBaseActivity: 2019-09-11 20:07:57.673 [onPause]
I/AbsSyncBaseActivity: 2019-09-11 20:07:58.045 [onStop]
I/AbsSyncBaseActivity: 2019-09-11 20:07:58.046 [onDestroy]
I/AbsSyncUIFragment: 2019-09-11 20:07:58.047 [2131230919] [onDestroy]
The nginx log does not show anything for this transaction. The same client apk installed on another tablet with Android 5 connects to the server without a problem, and I can use a web browser to log in to the server from the Samsung tablet as well as other computers. The Samsung tablet was able to connect to a 2.1.2 Sync Endpoint server using either 2.1.2 or 2.1.3 clients, but now that I have had 2.1.4 installed the tablet will not install the older clients.